The Challenge
The cabin was generating bookings, but it was underperforming as both a rental and an investment. Annual revenue was approximately $81,720 at 62% occupancy, while recurring guest-related problems were increasing repair and turnover costs.
The owner had dealt with a guest becoming intoxicated and flooding the primary bathroom, resulting in approximately $1,500 in flooring repairs. Pool cues were repeatedly broken at roughly $40 per replacement, the grill and property were frequently left excessively dirty, and guest-related repairs were averaging close to $250 per month. The listing carried a 4.72 guest rating.
The goal was not simply more reservations. It was to increase the value of each stay while protecting the asset.