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Your property doesn't stop when you log off.
Neither do we.

Coast to Cabin handles the day-to-day operation of your short-term rental around the clock — from guest communication and check-in support to cleaning coordination, maintenance, guest verification and property protection.
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Own the property. Not the workload.

Coast to Cabin provides 24/7 short-term rental operations without the traditional percentage-based property management model. From guest communication and cleaning coordination to maintenance, guest verification and property protection, our team keeps your property operating around the clock while you retain control of your asset.

You keep control of your property. We handle the operation.

Everything Your Property Needs, Handled.

24/7/365 Guest Support

Your guests shouldn’t have to wait for help—and you shouldn’t have to be the one answering. Coast to Cabin provides 24/7/365 guest communication across Airbnb, Vrbo, and other booking channels, plus phone and text support. We handle guest questions, check-in and checkout assistance, stay-related issues, early check-in and late checkout requests, and service recovery when something goes wrong—so your guests are supported around the clock without requiring you to be constantly available.
Protecting your property starts before the guest arrives. We manage guest verification and pre-arrival requirements, including identity verification, required agreements, house-rule acknowledgment, and applicable security-deposit or damage-protection processes. These safeguards establish a stronger standard before check-in and help create a more accountable guest experience from the start.
Every turnover is coordinated and every arrival is prepared. We coordinate checkout cleaning, cleaner scheduling, last-minute bookings, early arrivals, late departures, cleaning-issue escalation, property-condition feedback, and supply restocking. Coast to Cabin works with your existing local cleaning team and can assist with sourcing reliable cleaning support when needed—helping keep every turnover organized and every property ready for the next guest.
When something breaks, you shouldn’t have to stop what you’re doing and solve it. We handle guest- and cleaner-reported maintenance issues, coordinate handymen and local vendors, escalate emergencies, manage supply needs, and follow through until the issue is resolved. Owner-defined spending thresholds and escalation guidelines determine when our team can act and when your approval is required—so the operation keeps moving while you retain control.
Problems happen. How they’re handled often determines the guest experience. Our team proactively monitors stays, responds quickly when issues arise, coordinates service recovery, and manages owner-approved discounts or refunds when appropriate. When a situation requires additional attention, we escalate it and follow through—helping protect the guest experience and the reputation you’ve built around your property.
When damage happens, you’re not handling it alone. We document reported damage, communicate with guests, assist with applicable OTA claims, coordinate security-deposit or damage-protection processes, obtain vendor estimates, and help coordinate repairs. Our team follows the issue from initial report through resolution, reducing the amount of time and effort required from the owner.

Your Property. Your Rules.
Our Team Executes Them.

You shouldn’t have to give up control of your property to give up the workload. During onboarding, Coast to Cabin establishes property-specific operating guidelines that tell our team how you want your STR handled. From spending approvals and guest compensation to maintenance escalation and preferred vendors, we operate within the parameters you establish—giving our team the ability to act quickly while keeping you in control of the decisions that matter.

Guest Compensation Guidelines

Define when discounts, refunds, or other service-recovery measures require your approval.

Early Check-In & Late Checkout Rules

Establish how requests should be handled and when additional fees or cleaner approval apply.

Maintenance & Emergency Escalation

Determine what requires immediate action, what can wait, and when you want to be contacted.

Preferred Vendors
& Service
Providers

Keep your existing cleaners, handymen, pool companies, HVAC providers, and other trusted local partners in the operation.

Property
Specific
Instructions

Document the rules, preferences, quirks, contacts, and procedures unique to your property.

Case Studies

Blue Ridge, Georgia | Revenue Transformation

  • Annual revenue: $81,720 → $135,960 (+66.4%)
  • Occupancy: 62% → 82%
  • Estimated ADR: ~$361 → ~$454 (+25.8%)
  • Listing and market analysis identified amenity opportunities including a sauna and redesigned game room
  • Property ultimately reached a 5.0 rating and Top 1% of homes designation

Revenue growth did not come from discounting to fill the calendar. Occupancy and estimated ADR increased together.

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Bradenton Beach Area, Florida | Revenue Optimization

  • Annual revenue: $62,000 → $74,000 (+19.4%)
  • Occupancy: 58% → 64%
  • Estimated ADR: ~$293 → ~$317 (+8.2%)
  • Static seasonal/weekend pricing replaced with dynamic, event-aware strategy
  • Listing title and description optimized

A property doesn’t have to be failing to be leaving revenue opportunity on the table.

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Your STR should be an asset — not a 24/7 job.

Let Coast to Cabin handle the day-to-day operation while you retain control of your property. Guest support, cleaning coordination, maintenance, verification, property protection and vendor management—handled around the clock.

Own the property. We'll handle the operation.

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